In order to make your booking and to ensure that your travel arrangements run smoothly, and in accordance with your requirements, we need to use the information that you provide and pass this on to your tour operator or other supplier.
This information may include your name, address, age and any special needs/disabilities/dietary requirements etc.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as tour operators, airlines, hotels, transport companies etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law.
You should be aware that where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination might not be as strong as the legal requirements in this country.
Where you provide us with sensitive information such as details of any disabilities or dietary/religious requirements, you consent to this information being passed on to the relevant tour operator/supplier etc. If we cannot pass this information on to these persons, it will not be possible to provide your booking.
Once your information is passed on to the supplier of your travel arrangements (such as your tour operator) the use of the information will be subject to their own data protection policy. You may find copies of this policy within your brochure, it may be set out on your confirmation documentation, or you may request it from us.
Your ABTA travel agent will have used the information that you provide in order to ensure that your booking is processed correctly.
Your ABTA travel agent may hold your information and use it to inform you of offers in the future. Your ABTA travel agent may also provide your details to selected third parties for similar purposes.
For details of your agent’s specific policy, please ask. If you do not wish your data to be used for any future marketing purposes, then inform your agent that this is the case.
External Website Links
Windsor and Neate Travel is not responsible for the contents or reliability of any web site to which this site is linked, and do not necessarily endorse the views expressed within them. A link listing should not be taken as an endorsement of any kind.
Windsor and Neate Travel cannot guarantee nor have control over the availability of any external linked pages.
Windsor & Neate Travel, ABTA/IATA
We act as agents for scheduled airlines and ATOL holders. When we receive your payment we will immediately issue to you your
airline tickets or an ATOL receipt confirming which ATOL travel firm you are booked with. ATOL is a Travel Protection scheme operated
by the Civil Aviation Authority that extends primarily to customers who book and pay in the UK.
For more information on ATOL Travel Protection please click here.
For information regarding the benefits of booking with an ABTA member, please click here.
For information and advice on travelling abroad, please click here.
